Troubleshooting

Common issues with Maps embeds and how to fix them.

Map shows wrong location

• Address typo: Double-check the address value. City + country is the minimum for reliable results.
• Coordinates reversed: lat is north/south, lng is east/west. Common mistake: passing them backwards.
• URL encoding: Encode spaces as + or %20 in the iframe src.

Map iframe too tall / too short

Set explicit dimensions on the iframe:

<iframe
  src="https://www.stay22.com/embed/gm?aid=<AID>&address=Montreal"
  style="width: 100%; height: 500px; border: none;"
></iframe>

Map not loading

• Missing aid: The aid parameter is required. Get one at hub.stay22.com.
• CSP / iframe blocking: If your site has a Content Security Policy, make sure stay22.com is allowed in frame-src.
• Ad blockers: Some ad blockers may block the embed. Not much you can do about this, but it only affects a small percentage of users.

Dates not showing

• Format must be YYYY-MM-DD (e.g., 2026-08-15)
• eventstart/eventend are SMAPS-script parameters for event dates (separate from the checkin/checkout stay dates) — see Secrets.

Need help?

Reach out to support@stay22.com or use the chat in hub.stay22.com.